1. Who we are

PropertyHub.cy is run by the company below, which is the "controller" of your personal data under the EU General Data Protection Regulation (GDPR) and the Cyprus law that implements it (Law 125(I)/2018).

PropertyHub.cy, Cyprus

Privacy questions and requests: privacy@propertyhub.cy.

2. What we collect, why, and on what legal basis

Browsing. You don't need an account to search or view listings. Favourites are stored only in your own browser. Our servers keep short technical logs (IP address, browser, pages requested, time) to run the site securely and stop abuse. Basis: our legitimate interest in a secure, working site.

Contacting an agency. When you send an enquiry, chat on a listing, ask a question about a listing or book a viewing, we collect your name, email, phone (if you give it), your message and the property it is about, and pass them to that agency so it can answer you. The agency then handles your details under its own privacy policy. Basis: taking the steps you ask for before a possible contract, and our legitimate interest in running the marketplace.

Local services. When you ask a local business (a lawyer, mover, electrician…) for a quote, we pass your name, contact details and message only to that business. Basis: taking the steps you ask for.

Alerts and newsletter. If you sign up for new-listing alerts, price-drop alerts or our newsletter, we keep your email address and what you want to hear about. Every email has a one-click unsubscribe. Basis: your consent, which you can withdraw at any time.

Support. Messages you send through the support form or support chat are used to help you. Basis: legitimate interest in answering you.

Reviews. If an agency invites you to review it and you do, we publish your review with the name you give. Basis: your consent.

Agency, partner and admin accounts. We keep business contact details, team members' names and licence numbers, a securely hashed password (never readable), two-step sign-in settings, and sign-in records (IP address, device, time) — the latter to protect accounts and to send you a security email when someone signs in. Payments are taken by Revolut; we never see or store card numbers, only the amount, date and reference. Basis: performing our contract with the business, our legal duties (tax and accounting records), and legitimate interest in security.

Co-Broker Match (agency-to-agency referrals). When an agency posts a client's requirement, the client's contact details stay visible only to that agency — unless it agrees commission terms with another agency for a specific property, in which case they are shared with that agency too so it can reach the client. A one-way scrambled fingerprint of an email or phone (which cannot be turned back into the real details) may be compared with another agency's enquiries to flag an existing relationship. The posting agency may choose to show a first name and masked surname to other agencies; this is off by default. Basis: legitimate interest of the agencies and of the client in arranging the sale or rental.

Analytics and advertising (only with your permission). If you accept analytics or advertising cookies in the banner, we use Google Analytics and the Meta (Facebook/Instagram) pixel to see how the site is used and whether our own ads work. When you send an enquiry or an agency signs up, we may also send Google and Meta a scrambled (hashed) version of that event — never your name, email or phone in readable form. If you reject or haven't chosen yet, these tools do not load at all. Change your choice any time under "Cookie preferences" in the footer. We do not sell your data. Basis: your consent.

Maps and videos. Listing maps load map images from OpenStreetMap, which receives your IP address to send them. Maps show the approximate area, never a property's exact address. Property videos come from YouTube and load only when you press play.

3. Cookies and similar storage

Always on (needed for the site to work): a session cookie that keeps agency, partner and admin users signed in, your cookie choice, and browser storage for favourites, saved searches and language. Only with your consent: Google Analytics and Meta pixel cookies, as described above.

4. Who we share data with

The agency or business you contact; and service providers who work for us under contract and only on our instructions: SiteGround (hosting, email and backups, in the EU), Revolut (payments), and — only with your consent — Google and Meta (analytics and ad measurement). Map images come from OpenStreetMap and videos from YouTube. We disclose data to authorities only when the law requires it.

5. Transfers outside the EU

Google and Meta may process data in the United States. Those transfers rely on the European Commission's adequacy decision for the EU–US Data Privacy Framework, or on the Commission's standard contractual clauses. OpenStreetMap is run from the United Kingdom, which also has an EU adequacy decision.

6. How long we keep data

Enquiries and chats: while the agency's account is active, so you and the agency can follow up, and deleted when you ask or the account is closed — unless we need them for a legal claim. Alerts and newsletter: until you unsubscribe. Security records (sign-in attempts, account changes): while the account is open, to investigate abuse. Account data: while the account is open. Invoices and payment records: as long as Cyprus tax and accounting law requires (up to 7 years). Backups: SiteGround's daily backups for 30 days, and our weekly database copies for about two months.

7. Security

The whole site uses encrypted HTTPS connections. Passwords and one-time links are stored only as secure hashes. Accounts can use an authenticator app or email codes as a second sign-in step, sessions expire, and every admin sign-in triggers a security email.

8. Your rights

You can ask us for a copy of your data, to correct it, delete it, restrict or object to how we use it, or receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. Email privacy@propertyhub.cy; we answer within one month. You can also complain to the Cyprus supervisory authority: the Commissioner for Personal Data Protection, P.O. Box 23378, 1682 Nicosia, commissioner@dataprotection.gov.cy, dataprotection.gov.cy.

9. Children

PropertyHub.cy is meant for adults. We don't knowingly collect data from anyone under 18.

10. Changes

If we change this policy, we update the date at the top. If a change is significant, we will also tell account holders by email.

1. Who we are

These terms apply to your use of PropertyHub.cy, which is provided by:

PropertyHub.cy, Cyprus

Contact: legal@propertyhub.cy · support: support@propertyhub.cy. By using the site you accept these terms. Our Privacy Policy explains how we handle personal data.

2. What PropertyHub.cy is — and isn't

PropertyHub.cy is an online marketplace where licensed estate agencies and developers advertise property, and where local businesses advertise their services. We are not an estate agent, a lawyer or a financial adviser, and we are not a party to any sale, rental or service agreement you make with an agency or business. Calculators, price statistics, market reports and guides are general estimates and information — not legal, tax, valuation or financial advice. Check the details with the agency, a lawyer or an adviser before you decide.

3. Using the site

Browsing and contacting agencies is free. You agree not to send false or abusive enquiries, collect data from the site automatically at scale, get around account restrictions or security, or post anything unlawful, misleading or that infringes someone else's rights.

4. Agencies and developers

Only estate agents who are registered and licensed under the Real Estate Agents Law of 2010 (71(I)/2010), and developers advertising their own projects, may publish listings. Agencies must keep their registration and licence numbers up to date in their profile; we show them on every listing, as that law requires for advertisements. Agencies are responsible for their listings — including those imported by XML feed — being accurate, available and lawful, and for having the rights to the photos and text they publish. They give us a non-exclusive, free licence to show, resize and share that content on PropertyHub.cy, in search engines and on social media to promote the listing. Listings added by hand must be confirmed as still available at regular intervals, or they are hidden.

5. Agency plans and payment

Publishing listings requires a paid plan. Plan limits, features and prices are as shown on the pricing page when you sign up, and changes are announced in advance as described in section 13. Plans are paid monthly from the agency's wallet, which is topped up by card through Revolut. VAT is added where it applies. You can choose a flexible monthly plan (cancel any time; it ends at the end of the paid month) or a 12-month plan at a lower monthly rate. The 12-month plan is a real commitment: if you cancel or downgrade early, the remaining months of the term are still payable at the agreed rate. We show this at signup and ask you to confirm it. After 12 months the plan continues month to month and can be cancelled any time. If a payment fails, listings are unpublished after a 7-day grace period (saved as drafts, never deleted) and come back automatically after the next successful payment. Monthly boost credits reset on the 1st and don't roll over.

6. How listings are ranked

Search results include only the listings that match the filters you choose (area, price, type, bedrooms and so on). They are then ordered as follows:

1. Paid placement comes first. Agencies can pay to boost a listing to ★ Prestige or Premium for a set number of days. Within whatever sort you choose (Recommended, price or size), Prestige listings show first, then Premium, then all others. Paid listings are always marked: Prestige with a "Sponsored" tag, Premium with a "Premium" tag.
2. Within Prestige and Premium, the most recently added or boosted listing comes first.
3. All other listings follow your chosen sort. With the default "Recommended" sort they take turns in a fair rotation that changes every 3 days, so no unpaid agency is permanently on top.
4. When several agencies list the same new-build unit, it shows as one card, using the same order to pick which agency appears first.

Local businesses are ordered the same way: the business with the Sponsor spot for that service and district first, then Featured businesses, then free listings, in fair rotation. Paid placement is always marked "Sponsored", "Promoted" or "Ad". We don't rank anyone on any other paid or hidden basis.

7. Local service partners (lawyers, movers, trades…)

Businesses can be listed for free, or pay a flat fee for a period for Featured (shown on matching property and area pages) or Sponsor (the single fixed spot for their service in a district). This is a flat advertising fee. We never charge per enquiry, per client or as a commission, and we never take a share of a partner's fees. Quote requests go straight from the customer to the business. Paid placement is always labelled as such, and a listing on PropertyHub.cy is not our recommendation or endorsement of that business.

Partners must hold the licences and registrations their work requires and follow their profession's rules. Lawyers must be advocates registered with the Cyprus Bar Association. They are responsible for making sure their listing, description and offers comply with the Advocates' Code of Conduct Regulations — in particular, accurate, non-misleading information and no payment for the referral of clients. We check the Bar Association's register before approving a lawyer. We may remove a listing that does not meet these terms.

8. Reporting listings and content

Every listing has a "Report this listing" button (sold or unavailable, duplicate, wrong information, suspicious or other). You can also email legal@propertyhub.cy to report anything on the site you believe is illegal. Please say what it is, where it is and why. We review reports promptly and fairly. We may correct, hide or remove content, or suspend an account, and we tell the agency or business affected what we did and why. They can reply to contest our decision, and we will look at it again. Authorities can contact us at the same address, in English or Greek.

9. Suspension and ending an account

We may hide listings or suspend an account straight away for fraud, illegal content, repeated inaccurate listings, or non-payment. Otherwise, we give a business at least 30 days' notice, with reasons, before ending its account. You can close your account at any time by emailing us. Any 12-month commitment you accepted still applies.

10. Complaints

If you are unhappy with us — including any decision about your listings or account — email legal@propertyhub.cy. We aim to reply within 10 working days. Consumers can also contact the Cyprus Consumer Protection Service.

11. Our responsibility

We work to keep the site accurate and available, but we can't guarantee that listings — which come from agencies — are complete or current, or that the site will never be interrupted. We are not liable for agreements between you and an agency or business, or for indirect losses. Nothing in these terms limits liability that the law does not allow us to limit, such as for fraud, gross negligence, or death or personal injury caused by negligence.

12. Our content

The PropertyHub.cy name, design, guides, market reports and software belong to us or our licensors. You may share links and short quotes with credit, but you may not copy the listings database or republish our content in bulk.

13. Changes to these terms

We may update these terms. Agencies and partners get at least 15 days' notice by email of any change that affects them, and can close their account before it takes effect. The date at the top shows the current version.

14. Law and courts

These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have jurisdiction. If you are a consumer living in another EU country, you also keep the protections of your own country's mandatory consumer laws and can bring a claim there.